1. Becoming a partner
By joining LaundroLink as a partner, you confirm you are authorised to operate a laundry business, can meet hygiene and care standards, and will keep your catalogue, prices, and hours accurate in the app.
2. Your role
You receive paid orders with item specs. You wash, dry, fold, and prepare bags for return according to the order. LaundroLink arranges pickup and delivery through riders unless we agree another setup with you.
3. Quality and care
Treat every order with professional care. Follow special instructions where provided. Report issues (stains that will not lift, damaged items on intake, incomplete bags) promptly through the partner tools or support.
4. Pricing and settlements
Your catalogue and prices drive what customers pay for your service share. Settlements are paid according to the schedule communicated when you onboard. Chargebacks, verified refunds, or policy breaches may adjust amounts owed.
5. Availability
Keep your status and capacity honest. Repeated no-shows, refusals without cause, or quality failures may lead to reduced visibility, suspension, or removal from the marketplace.
6. Data and branding
Use customer and order data only to fulfil LaundroLink orders. Do not re-market that data outside the platform without consent. You may describe yourself as a LaundroLink partner, but you do not own LaundroLink marks.
7. Contact
Partner support: support@laundrolinkapp.com · 07048567891.